Shalimar believes in collaborative partnerships. All inputs from employees, clients & suppliers are assimilated and given due consideration before taking a decision. There is a strong emphasis on communication, particularly in achieving all-employee understanding and support for the strategy as it applies to each and every individual's role. The working environment is collaborative and supportive of initiative and imagination.

Our employees are encouraged to fulfill their potential, both personal and professional, and are given relevant developmental opportunities to maximize their skills and experience. We believe this to be the best route to meeting our customers' needs and to adding value to our business. At all levels informal and formal communication is encouraged in all our businesses. We strive to achieve timely, consistent and coherent communication both internally and externally, and welcome and react to constructive feedback in order to improve our performance wherever possible.